A520 Terms & Conditions — A Complete Guide to Using the Platform

By using the a520 website and services, you are considered to have fully agreed to these Terms & Conditions. a520's Terms & Conditions apply equally to all users in Bangladesh.

A520 is an internationally licensed online gaming platform. We are committed to treating every member fairly, transparently, and with respect. These terms constitute a legally binding agreement between you and a520.

• a520 reserves the right to update these terms at any time.
• Any changes will be communicated via your registered email or profile.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Among all language versions of these Terms, the Bengali version shall be considered the authoritative text.

To open an account with a520, you must meet the eligibility criteria listed below. a520 reserves the right to terminate any account that does not fulfil these requirements.

• Using false or someone else's information during registration will result in account termination.
• Opening multiple accounts from the same device or IP address is strictly prohibited.
• Never share your account password with anyone — keeping your account secure is solely your responsibility.
• Please contact the support team for any changes to your account information.

Depositing on a520 is easy via bKash, Nagad, and Rocket. All deposits are instant with no additional charges.

• Minimum deposit: ৳200.
• Maximum daily deposit: determined by account tier.
• Only payment methods registered in your own name may be used.
• Depositing from another person's mobile banking account is strictly prohibited.
• If a deposit doesn't arrive, contact Support with a screenshot.

Withdrawing your winnings at a520 is simple and transparent. However, certain rules must be followed to protect all members.

• Minimum withdrawal amount is ৳500.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals are typically processed within 24 hours — even faster for VIP members.
• Winnings earned through bonuses must meet the specified wagering requirements before withdrawal.
• Withdrawals will only be made to the same payment method used for the original deposit.
• Withdrawals may be subject to verification in cases of suspicious activity.

A520 offers a variety of bonuses and promotions, each with its own set of terms. Please read the relevant terms carefully before claiming any bonus.

• Bonus balance is displayed separately from your real balance.
• The same bonus cannot be claimed twice.
• Withdrawing before completing the bonus wagering requirements will result in the bonus being forfeited.
• Certain game types may not contribute toward bonus wagering requirements.

All betting and gameplay on a520 must follow the platform's specific rules. These rules apply equally to all members and ensure a fair playing environment.

• Minimum bet amounts vary by game and are clearly displayed within each game.
• If a game is interrupted due to a technical error, a520 reserves the right to void that round.
• All game outcomes are determined by an RNG (Random Number Generator) — making any manipulation impossible.
• A cash-out option is available for live betting — though it may not always be accessible.
• In Sports Betting, the official match result is considered final.
• Bets lost due to technical issues are refunded, subject to investigation.

The following activities are strictly prohibited on a520. If any of these are detected, the account will be terminated immediately and all balances may be forfeited.

• Using automated bots or software to play games or place bets.
• Opening multiple accounts to exploit bonus benefits.
• Unauthorised access to or operation of another member's account.
• Using the platform for any financial crime or money laundering purposes.
• Any attempt to hack or breach the security of a520's systems.
• Harassing or defrauding other members.
• Attempting to make fraudulent withdrawal claims or chargebacks.

A520 reserves the right to close an account at its discretion, and members may also request to close their own account.

• To close your account, email our Support team directly.
• Please withdraw your balance before closing your account.
• a520 may suspend or terminate accounts found to be in violation of its rules.
• Any valid balance in a suspended account will be returned after verification.
• Extended inactivity (over 12 months) may result in an inactivity fee being applied to the account.

A520 places the highest importance on responsible gaming. We believe in entertainment — not addiction or financial harm. That's why we have a range of player protection measures in place.

• You can set your own daily, weekly, and monthly deposit limits.
• Temporary or permanent self-exclusion options are available.
• Gaming break timers can be set — locking you out of your account for a chosen period.
• If you feel something is wrong — reach out to Support and we'll help.

A520 takes the protection of your personal information very seriously. Our Privacy Policy details exactly how your data is collected, used, and stored.

• Information provided during registration is used solely for the purpose of delivering our services.
• Personal information is never shared with third parties.
• Information may be shared with authorities when required by law.
• All data is stored on SSL-encrypted, secure servers.

A520 always aims to resolve any disputes with members amicably. If you encounter an issue, please follow the steps below.

• Step 1: First, reach out directly via Support chat or email.
• Step 2: Please include a full description of the issue, along with screenshots and the date it occurred.
• Step 3: The a520 team will provide an initial response within 48 hours.
• Step 4: Complex cases will be resolved within a maximum of 14 business days.
• a520's decision shall be considered final.

A520 reserves the right to amend these terms & conditions, in part or in full, at any time. Members will be notified at least 7 days before any changes take effect.

• Notification of any changes will be sent to your registered email address.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
• If any part of these Terms is found to be invalid, the remaining provisions shall continue in full effect.
• The latest version of these Terms & Conditions is always available on the a520 website.