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Legal Document · Data Protection Policy

A520 Privacy Policy — How Your Information Is Kept Safe

Your privacy is one of our top priorities at a520. This policy clearly outlines what data we collect, why we collect it, how it is used, and how securely it is stored.

Updated: 1 January 2026
Version: v3.1
About 8 minutes to read
Security Standards
Data Encryption256-bit SSL
Data privacyMaximum
Server security99.9%
Third-party sharingZero
a520 adheres to internationally recognized data protection standards.
Core commitments

What a520 Guarantees for Your Privacy

A520's complete Privacy Policy is built on these six core principles

Maximum Encryption
a520 uses 256-bit SSL/TLS encryption. Every transaction and piece of personal information you share is transmitted through secure channels — no one can intercept it.
Personal data confidentiality
a520 never sells or shares your name, phone number, address, or financial details with any third party. Your data is used exclusively to provide you with our services.
Secure Server Storage
a520's data servers are protected by enterprise-grade firewalls and security systems, with regular security audits conducted. All data backups are fully encrypted.
Your Consent Is the Foundation
a520 only collects information you have voluntarily provided and what is necessary to deliver our services. No additional data is collected without your consent.
Right to erasure
You can request the deletion of your personal data held by a520 at any time. We will comply, unless we are legally required to retain it.
You are in control of your cookies
a520 uses cookies solely to enhance your browsing experience. You can disable cookies at any time through your browser settings.
Table of Contents
1

Introduction & Scope

Welcome to a520. We believe protecting your privacy is our ethical responsibility. This Privacy Policy applies to the a520 website and all associated services.

By using the a520 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of a520 and contact our support team.

In plain terms: a520 never sells, rents, or unnecessarily shares your data. Your information is used solely to serve you.

  • This policy applies to all registered and unregistered users of a520.
  • The Bengali version of this document is the authoritative text.
  • This policy has been developed in compliance with international data protection standards.
2

What data we collect

A520 only collects the data necessary to deliver its services and maintain security. Collecting excessive or unnecessary information goes against our policy.

Data Type Example Reason for Collection Necessity
Personal Information Name, date of birth, national ID KYC verification Mandatory
Contact information Email, Phone Number Account & Support Mandatory
Financial Information Payment method details (e.g., bKash number) Deposits & withdrawals Mandatory
Usage Data Game history, bet logs Service Improvement Automatic
Device Information IP address, browser, operating system Security & Fraud Prevention Automatic
Cookie information Session cookies, preference cookies Experience Enhancement Optional

How data is collected:

Data you provide
→
SSL Encryption
→
Storage on Secure Servers
→
Use in Service Delivery
3

Purpose of Data Use

A520 uses your data solely for the purposes listed below — it is never used for anything beyond that.

  • Account Management: During registration, login, password reset, and KYC verification.
  • Financial transactions: To process deposits and complete withdrawal requests.
  • Customer Support: For support chat, email, and complaint resolution.
  • Security: To prevent fraud, unauthorized access, and suspicious activity.
  • Legal obligation: To comply with applicable laws and regulatory authority requirements.
  • Service improvement: To enhance gaming experience, process payments, and improve platform performance.
  • Relevant communications: To inform you of bonus offers, promotions, and important updates.

You Can: You can unsubscribe from marketing emails and promotional messages at any time. Simply click the unsubscribe link at the bottom of any email.

4

Data disclosure & sharing with third parties

A520 does not sell your personal data to third parties. However, limited information may be shared in the circumstances outlined below.

  • Payment gateway: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
  • Legal Authority: Where required by a court order or a lawful request from a regulatory authority.
  • KYC Partner: Limited data shared with verification agencies solely for identity verification purposes.
  • Technology partners: Technology service providers that keep the a520 platform running are also bound by the same Privacy Policy.

What a520 Never Does:

  • Your data is never sold to advertisers.
  • Your data is never shared with competing platforms.
  • Your data is never used for marketing purposes without your consent.
  • Your data is never disclosed on social media.
5

Cookies & Tracking Technologies

A520 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookie TypePurposeDurationControl
Essential cookies Login session, security Deleted at end of session Cannot Be Disabled
Preference Cookies Language, display settings 1 Year Optional
Analytics Cookies Page Performance Monitoring 6 months Optional

To disable cookies: You can manage cookies through your browser's Settings → Privacy → Cookies section. Please note that disabling essential cookies may cause certain a520 features to stop working.

6

Data Retention Period

A520 does not retain your data longer than necessary. A specific retention period is defined for each category of information.

  • Active account data: Retained for as long as your account remains active.
  • Financial Transaction Records: Up to a maximum of 5 years, as required by law.
  • KYC Documents: Up to 3 years after account closure.
  • Game logs & bet history: Up to 2 years maximum.
  • Support ticket: 1 year after resolution.
  • Analytics Data: Retained anonymously for no more than 1 year.
7

Your Privacy Rights

As an a520 member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Right to Access Your Data
You have the right to know what information a520 holds about you. Requests will be fulfilled within 30 days.
Right to Correct Your Data
You have the right to correct any inaccurate or outdated information. Contact support and it will be updated promptly.
Right to erasure
Your data will be deleted upon request unless a legal obligation requires otherwise. You may also submit a request when closing your account.
Right to restrict processing
You may request that we stop using your data for specific purposes — for example, to opt out of marketing messages.
Right to Data Portability
You may request your data in a standard format (e.g., CSV).
Right to Object to Automated Decision-Making
If a520's automated systems make a decision that affects you, you may request a human review of that decision.
8

Protection of Children's Data

A520 is an 18+ platform. Providing services to anyone under 18 or collecting their personal data is strictly against our policy.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor is immediately suspended.
  • No data belonging to minors is stored on a520.

If you suspect a minor in your household is accessing a520, please notify our support team immediately.

9

Technical security measures

A520 follows the highest industry-standard technical practices to protect your data. Our security infrastructure is regularly updated and audited.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-factor authentication (2FA): An extra layer of security on your account.
  • Firewall & DDoS Protection: Advanced technology to protect our servers.
  • Encrypted database: Stored data is also kept in encrypted form.
  • Regular security audits: Periodic verification by third parties.
  • Suspicious activity detection: AI-powered fraud detection system.

Even in the event of a breach: In the event of a data breach, a520 will notify affected members within 72 hours and take all necessary action.

10

Privacy Policy Updates

A520 may update this Privacy Policy as needed. You will be notified before any significant changes take effect.

  • Notice of changes will be sent to your registered email.
  • You will be notified at least 7 days in advance of any significant changes.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • Copies of previous versions are available upon request.
Current Version:v3.1 · January 1, 2026
Language:Bengali (bn-BD)
11

Contact Us for Privacy Matters

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us using the contact details below. a520's Data Privacy Team will respond within 48 hours.

Email
support@a520.im
Live chat
24/7 Active — Chat icon at the bottom-right of the website
Telegram support
Join the Official Telegram Group
Average Response Time
Live Chat: 3 minutes · Email: within 48 hours

a520's data privacy team handles all privacy requests with the utmost care. A confirmation email is sent for every request received.

Your data is completely secure

Join a520 today and play in a safe, secure environment

At a520, your privacy is protected, your data is secure, and your entertainment is guaranteed. Get started today.

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